Workshop Title : Managing Gen Y (1 Day)
Date : 25 October 2010
Venue : KL / PJ
Program Overview : 
Generation Y’ is the affectionate name given to the demographic cohort that was born between 80s to 90s, although specific definitions do vary. This group hence forms today’s teenagers and twenty-somethings – a group highly sought after by large recruiters, and whom form the solid base of employees for many corporations.
There’s no doubt that this young generation will fundamentally change the corporate sector globally. Hence managing Generation Y is the hot topic among managers.
In this workshop, you will learn to manage young, smart and brash employees who may wear flip-flops to the office or listen to iPods at their desk. They seem to want to work, but they don’t want work to be their life. This informative and entertaining program combines relationship building with no-fluff research on how to raise your awareness of generational issues, create better relationships, and bring out the talent of the younger employees.
The so-called ‘milennials’ are confident, ambitious and tech savvy, they also need constant coaching…
Course Outline :
Module 1 – READING GENERATION Y
· Who these generations are and what it’s important to know about them
· How people under 30 behave and think the way they do
· The No. 1 thing is generation wants : How to keep them interested and learning
Module 2 - STRATEGIES IN GEN Y MANAGEMENT
· Avoiding the wrong leadership strategies
· How to build effective relationships quickly
· Goals setting and performance tracking
· Handling problematic employees and issues
· Tips on managing young employees with results
Module 3 - COMMUNICATING EFFECTIVELY
· Communication tools in the new age
· Feedback and recognition: Time-saving ways to meet
· the demands of people used to getting constant feedback
· How to be right without making them wrong
· How to guide employees who don’t know how to shut up
· Developing trust: Listening like a Leader
· Coaching young employees
Module 4 - MOTIVATING & RETAINING YOUNG TALENTS
· Inspiring company loyalty when employees are naturally skeptical
· Proven solutions and effective motivational tactics
· Creating an appealing environment: Promoting creativity and independent thinking
· Spot talent and the keys to turning talent into performance
· Becoming “employer of choice” for Gen Y
For registration, please contact :
Tel: +6 03 8062 7177 or +6 03 8062 7627
Fax: +6 03 8062 8477
